User Experience Design Blog

Commentary on strategy and design of interactive products.

Some Inspirational UX Quotes

June 10th, 2009 by Kimmy Paluch

Here are a few quotes that should provide some mid-week inspiration. Some are fairly familiar and other are new gems:

“It’s the total experience that matters. And that starts from when you first hear about a product… experience is more based upon memory than reality. If your memory of the product is wonderful, you will excuse all sorts of incidental things.”
- Don Norman, 2008

“You can’t just ask customers what they want and then try to give that to them. By the time you get it built, they’ll want something new.”
- Steve Jobs

“Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that’s creativity.”
- Charles Mingus

“Good design is a renaissance attitude that combines technology, cognitive science, human need, and beauty to produce something that the world didn’t know it was missing.”
- Paola Antonelli, 2001

“Good [experience design] practitioners know what their job really is: to spread customer-centered thinking throughout the organization.”
- Mark Hurst, 2009

“Design is not just what it looks like and feels like. Design is how it works.”
- Steve Jobs, 2003

“A personality trait describes the way people behave in a given situation. [... As] soon as we design anything that behaves in a particular way, it has a personality. Even if we never thought about it that way.”
- Don Norman, 2005

“Great design thinkers observe the world in minute detail. They notice things that others do not and use their insights to inspire innovation.”
- Tim Brown, 2008

“Good design is self-evident and needs little or no change or further criticism.”
- Charles Hoffmann



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