User Experience Design Blog

Dec 5, 2006 - On Monday, Techdirt writes about the concerns that BitTorrent creator, Bram Cohen has regarding the integration of Digital Rights Management (DRM) into his widely popular “peer distributed” product. As the company approaches launch of a store which will controlled by Windows DRM, the issue of the DRM usability has been called into question. This is a [...]

Nov 27, 2006 - Almost all web sites generate value for their owners in some way. The modes by which sites create value can be straightforward like direct online sales or less immediate such as helping to build brand or supporting the sales process. While much has been written about conventional revenue channels, little if anything has been discussed [...]

Nov 20, 2006 - Recently, the BayCHI mailing list had an interesting discussion regarding a very common input mechanism with which many of us have grown accustomed: selecting from a group of available items and adding to a congruent set of chosen items. The polemical issue that arises with this selection tool is in its implementation, specifically “should we [...]

Nov 14, 2006 - In the first installment of this series, we examined how we can enhance search tools by allowing users to set the context of searches. In this article we will examine another key feature that aids users in completing a task within a site: the help link. Particularly, we will examine providing contextual help globally on [...]

Nov 13, 2006 - The fields of user experience design, web design, and web development are often at odds with each other. This leads to web sites that are just shadows of their potential, and costs their owners a lot of foregone or lost revenue. Every decision that we make and execute has a real financial consequence, and friction [...]

Nov 9, 2006 - John Battelle reported Thursday on Marissa Mayer’s talk at the Web 2.0 conference held in San Francisco this week. Mayer shared some very fascinating findings regarding the usability and user experience design of Google’s search results pages. In short, the study found that users preferred speedy page loads to a greater number of results per [...]

Nov 6, 2006 - At Montparnas, we often think of ‘users’ as ‘patrons’ to stress the fact that users of most web sites are either active or prospective customers or contribute to the web site’s financial state in some way. It is critical to acknowledge this fact, because unlike users of desktop applications or physical products, web site users [...]

Oct 31, 2006 - Two weeks ago, I attended a talk given by Mark Wehner of Yahoo! Inc. at a BayCHI event in Mountain View. At first glance many may balk at the idea of conducting research through mere drawings, but having heard and seen the impact this tool can make, I am now a huge enthusiast for this [...]

Oct 19, 2006 - On Wednesday Google unveiled a brilliant new tool, the Web Optimizer, at this year’s E-Metrics Summit. It puts the power of multivariate testing on an array of web metrics in an elegant and simple-to-use online tool. What was once a tedious process involving capturing web statistics, downloading log files, importing them in a statistics package, [...]

Oct 10, 2006 - User experience design can sometimes be a slippery term. With all the other often used terms that float around in its realm in the technology and web space: interaction design, information architecture, human computer interaction, human factors engineering, usability, and user interface design. People often end up asking “what is the difference between all these [...]