Feb 7, 2007 - An MIT and Harvard study (via Slashdot) unveils that the SiteKey system employed by Bank of America, ING Direct and Yahoo!, among others are likely ineffective at protecting users against fraudulent sites. The SiteKey system is based on assigning an image to a user’s account and presenting it prior to the user entering a password. [...]
Jan 30, 2007 - The latest issue of Usability News from the Software Usability and Research Lab (SURL), has a very interesting study - “Eye Gaze Patterns while Searching vs. Browsing a Website” - on web users’ eye gaze patterns while browsing and searching web sites. Findings from the study show that the ‘F’ pattern as described by Jakob [...]
Dec 21, 2006 - What if you could measure how perfect your website was? If you could definitively say that your website was 100%, pure perfection, wouldn’t you grasp the chance to test how it fares in the test? Well, the Social Issues Research Centre (SIRC) recently released the results of a study commissioned by Rackspace Managed Hosting which [...]
Oct 31, 2006 - Two weeks ago, I attended a talk given by Mark Wehner of Yahoo! Inc. at a BayCHI event in Mountain View. At first glance many may balk at the idea of conducting research through mere drawings, but having heard and seen the impact this tool can make, I am now a huge enthusiast for this [...]
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