User Experience Design Blog

Mar 18, 2009 - This post about FedEx courier devices was just brilliant. I’ve often wondered about these onerous-looking contraptions, and how much training they must require. The mere look of them is not very enticing. Joe Pemberton’s recount of this encounter is a story to which we can all relate. How many times have we heard people gripe [...]

Jan 19, 2009 - The BBC reports on a study conducted by Mformation, which reveals that of 4,000 people interviewed in the UK and US, 61% claim that “setting up a new handset is as challenging as moving bank accounts.” The report reveals other details of the complexity users face, such as using various applications, browsing the web, reading email, [...]

Nov 13, 2008 - Mark Chu-Carroll, an engineer at Google who’s been beta testing the Google Android Phone for six weeks before it officially launched, wrote an excellent review of it on his blog, Good Math, Bad Math. He drew many comparisons and contrast to Apple’s iPhone, which serves as his primary mobile device. In a nutshell, he concluded that [...]

Jul 23, 2008 - Last month Nokia published a document (PDF) that presents examples of good mobile design based on the interaction design, easy-of-use, and visual appeal of the products. The set includes: Gmail Jaiku Mobile Opera Mini New York Times Google Maps Yahoo! Go 3.0 Here are a few screen shots from the document: Although the analysis is quite subjective, I think the sampling is a [...]

May 30, 2008 - According to the Business Week, Americans don’t visit the same web sites on their mobile devices as they do on their PC’s. Websites such as craigslist and eBay, ranked at number 1 and number 2 respectively, gain six or more spots in the mobile realm than on traditional devices. The article goes on to [...]