User Experience Design Blog

Commentary on strategy and design of interactive products.

All Articles in the ‘Feature Articles’ Category

Flawless Product Design with a Large Team

Jan 9, 2014 - A user experience that is designed by a group should be as seamless and coherent as though it was designed by an individual. When experiences are created by a team of designers inconsistencies are often introduced, making the end product awkward and, in some cases, introducing usability errors. In my own experience, I have found [...]

Avoiding Agile Disaster

Jan 23, 2013 - Agile development can be a wonderful thing. Unlike a waterfall approach that can be mired with checkpoints, bottlenecks, and other friction, Agile can free organizations to move quickly. However, with that freedom come deleterious consequences. Chief among them is the loss of  product identity, which leads to an unrecognizable agglomeration of disjointed features—A blob of garbled parts. A Blob of [...]

Fueling the Organic Growth Cycle for Web Products

May 24, 2010 - Growing a vast customer base for an online product is a complex process that encompasses marketing, product development, and luck. However, it is possible to stack the odds in your favor and to make the best of your marketing dollars by creating a product experience that fosters the organic growth cycle. The Organic Growth Cycle For all [...]

Montparnas Helps Design TiVo’s Revolutionary UI

Mar 9, 2010 - To much fanfare and critical acclaim, TiVo announced last week its new Premiere DVR that features a ground-breaking user interface. I’m very happy to say that we had the privilege to work alongside TiVo’s talented design team to define and design the novel user experience that extends TiVo’s high interaction standards. TiVo, Inc. is featuring [...]

Interview with Netvibes’ CEO, Freddy Mini

Jan 7, 2010 - I had the opportunity to speak with Netvibes’ CEO, Freddy Mini, as a follow-up to our original article on the company’s RSS reader. In our interview, we mainly discussed the strategy and vision for the product—who are the customer segments, how Netvibes meets their needs, where the product has been and where it is going. [...]

Toward an Integrated Approach to Product Strategy and Design - Part 3 of 3

Oct 21, 2009 - In part 1 and part 2 of this series, I explored synergies that exist between product development and user experience design as well as how the two fields fail to leverage those synergies in the product development process. In this part, I explain what product development and user experience teams can do to collaborate effectively. What [...]

Toward an Integrated Approach to Product Strategy and Design - Part 2 of 3

Oct 14, 2009 - In part 1 of this series, I explored synergies between product development and user experience design. In this part, I write about how product development and user experience design teams fail to collaborate effectively. How Product Development and User Experience Design Fail to Work Well Together As described above, there are many intersections in the product development [...]

Toward an Integrated Approach to Product Strategy and Design - Part 1 of 3

Oct 7, 2009 - Product development and user experience design are two fields that should, but rarely, collaborate effectively to design and define products that consumers will find delightful to use. There exist many natural synergies between the two disciplines, and each field’s strengths complement the other’s weaknesses. Despite this, product development and user experience teams often work in [...]

Web Squared: What It Means for Product Design

Sep 29, 2009 - It has been five years since John Battelle and Tim O’Reilly launched their Web 2.0 Conference. The Web has changed immensely in that short period. Since 2004, web-enabled mobile devices have gained wide-spread adoption, all kinds of devices have started interfacing with the internet, events on the Web have started occurring in real-time, and we [...]

Paint Me a Picture: Empowering the Consumer

Aug 17, 2009 - When people consider buying anything, whether it be clothes, a gadget, or home, they often spend a lot of time comparison shopping and trying to gather information to inform their choice. In fact, a major effort is generally exerted to try to experience the item: When shopping for shoes, we will put on one shoe and [...]


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